Welcome to AriaPalette LLC (hereinafter referred to as “we”). We respect and protect the privacy rights of every user. This Privacy Policy aims to explain in detail how we collect, use, store, share, and protect your personal information.
Types of Information We Collect
When you use our website or purchase home decor wall art products, we may collect the following information:
(1) Information You Provide Voluntarily Name Email Address Phone Number Shipping Address and Billing Address Customer Service Communication Content (such as inquiries, feedback, etc.)
(2) Transaction and Payment Information Order Details (goods, amount, time, etc.) Payment Status Information (Payment is processed by a third-party platform; we do not store complete bank card or payment account information)
(3) Automatically Collected Information
When you visit our website, we may automatically collect:
IP Address Browser Type and Device Information Access Time and Page Browsing History Source Channel (such as advertising or search engines)
(4) Cookies and Similar Technologies
We use cookies to:
Remember your browsing preferences Provide personalized recommendations Analyze website traffic and user behavior
You can refuse or delete cookies through your browser settings, but this may affect the use of some functions. 2. How Information is Used
We will use your information for the following purposes:
Order Processing and Fulfillment: Confirming orders, shipping, delivery, and after-sales service Customer Support: Responding to your inquiries, complaints, or feedback User Experience Optimization: Improving website design, product display, and functionality Marketing and Promotion: Sending you information on new products and promotional activities (you can unsubscribe at any time) Security and Fraud Prevention: Identifying abnormal behavior and ensuring transaction security Legal Compliance: Fulfilling relevant legal and regulatory obligations
Sharing and Disclosure of Information
We promise not to sell your personal information. We will only share your information in the following circumstances:
(1) Service Providers
We may work with trusted third parties, such as:
Logistics companies (for order delivery)
Payment service providers (for transaction processing)
IT and website hosting service providers
(2) Legal Requirements
We may disclose your information in the following circumstances:
To comply with laws, regulations, or government requirements
To respond to legal proceedings or regulatory investigations
To protect the legitimate rights and interests of the company, users, or the public
Data Storage and Security
We take reasonable technical and administrative measures to protect your information, including but not limited to:
Encrypted data transmission (SSL technology)
Access control
Security system monitoring
Nevertheless, internet transmission cannot be absolutely secure, and we cannot guarantee the absolute security of information, but we will continuously improve security measures.
Data Retention Period
We will retain your information only for the period necessary to achieve the purposes of this policy, including:
The time required to complete orders and after-sales service
The retention period to comply with tax, accounting, and legal requirements
After the necessary period, we will delete or anonymize your data.
Your Rights
Under applicable law, you may have the following rights:
Access your personal information
Correct inaccurate or incomplete data
Request the deletion of your personal information
Restrict or object to certain data processing practices
Unsubscribe from marketing emails
To exercise the above rights, please contact us using the contact information below.
Third-Party Links
Our website may contain links to third-party websites. These websites have their own independent privacy policies, and we are not responsible for their content or behavior. We recommend that you review their privacy policies when visiting our sites.
Children’s Privacy Protection
Our services are not intended for children under the age of 13. If you discover that we have unintentionally collected information about a child, please contact us, and we will delete the relevant data promptly.
International Data Transfer
As we may operate in different countries, your information may be transferred and stored outside your country. We will take reasonable measures to ensure the security of data during cross-border transfers.
Updates to the Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, indicating the update date. We recommend that you check it regularly to stay informed.
We use cookies to enable our website to function properly, to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.
